Shipping is underway! Reminder to update your address if needed
Hi Everyone! This one is going to be short. We have sent out the first full container of Oasis Coffee Tables, and we have many more containers arriving between now and the end of the year. If your address has changed since you placed your order please reach out to our team to make sure we have your latest address. Our small but mighty support team can be contacted by emailing support@grounded.so
We’ve delivered over 100 coffee tables to customers, and we’re very happy with the early results. Most customers are reporting seamless setup and in the few cases where we did identify issues we were able to quickly correct them over a call and resolve them for future shipments. A big thanks to all of you who helped beta test the coffee tables, as it went a long way in improving the product for current customers.
Side Table beta testing is also currently underway, and early results have been great. We are proceeding full speed with production and have over 20 ocean freight shipments already booked to get tables from our manufacturer to our North American fulfillment centers and then to all of you.
Our timelines have not changed since the previous update. All coffee tables required to fulfill pre-orders have already been produced and are headed to our fulfillment centers. Many of you will receive coffee tables before the end of this year, and we expect all coffee tables to be fulfilled by the end of January. Side Tables are expected to be fulfilled in January and February.
We’re very excited to continue shipping tables to all of you and to hear what you think. Our support team is the best point of contact for any order related questions, and their email once again is support@grounded.so.